One accountable partner for infrastructure, cybersecurity, cloud, communications, business applications and support — packaged, managed and measured as business results, not billable hours.
SLA-backed● business-hours to 24/7 cover ● per-user, per-endpoint pricing ● vCIO from Professional
11 practice areasfrom helpdesk to ERP — one partner, one number to call
3 packagesEssential IT → Managed Technology → Enterprise Partner
24/7 covermonitoring, helpdesk and incident response on Enterprise
vCIO includedstrategic technology advisory from Professional upward
Service Catalogue
Every layer of your technology, under one SLA.
Eleven practice areas that work as one managed service — summarised here, expanded below. Open any area to see exactly what sits inside it, then let us package the mix your business actually needs.
Your everyday IT, handled — helpdesk, monitoring, Microsoft 365 and lifecycle management under one SLA.
Support
IT helpdesk & ticketingRemote supportOn-site supportDesktop / laptop supportUser onboarding & offboardingPrinter & peripheral support
Each package bundles proactive management, security and support into one monthly fee — pick the level, we scale it to your users and devices. Licences and cloud consumption are billed separately.
Package 1 · Standard
Essential IT
Reliable technology and support for businesses without a large internal IT department.
Custom quote priced per user, per month · business-hours SLA
Best for: large and multi-site organisations, financial institutions, healthcare, government contractors, universities, NGOs and enterprises.
Commercial Model
Software and licences, billed transparently.
Your monthly service fee covers people, process and outcomes. Third-party costs are passed through at cost — so the fee you pay us stays predictable and fair.
"SaaS subscriptions, software licences, cloud consumption, telecommunications charges, hardware, third-party subscriptions and vendor fees are excluded from the managed-service package and billed separately — according to your requirements and number of users or devices."
One invoice, two clearly separated sections: our managed-service fee, and your licence and consumption charges. No dumping ground, no surprises.
Item
Billed as
Microsoft 365
per user
CRM
per user
ERP
per user / module
Helpdesk platform
per agent / user
Contact centre
per agent / channel
Cybersecurity
per endpoint / user
Cloud
consumption
Backup
storage / endpoint
VoIP
per user / channel
AI services
consumption
WhatsApp Business
usage / vendor charges
SMS
per message
Starlink
connectivity subscription
Hardware
purchased / leased separately
How We Engage
Four ways we work with you.
Start with a single project or a strategic assessment — grow into a full managed partnership when you're ready. Each layer builds on the one below it.
L1
Projects one-time
ERP implementation · cloud migration · contact centre build · cybersecurity project · network or Starlink deployment.
$2,000 → $100,000+per project
L2
Managed Services recurring
Managed IT · cybersecurity · cloud · helpdesk · network management — the three packages above.
$5,000 → $25,000+per month
L3
SaaS & Licences recurring, at cost
Per user, device, endpoint or consumption — with resale margins, commissions or administration fees by vendor arrangement.
Per usetransparent pass-through
L4
Strategic Consulting high-margin, senior
IT strategy · CIO advisory · digital transformation · IT governance · cybersecurity assessment · ERP selection.
$10,000 → $25,000+per engagement
01Assess
We audit your environment, risks and costs — and document what we find.
02Package
We map your needs to a package and SLA, or design a custom mix with you.
03Deliver
We implement, migrate and stabilise — with named engineers and dates.
04Manage
We monitor, patch, report and review — improving quarter after quarter.
Talk to Sales
Tell us where it hurts. We'll bring the package.
Custom requirements? Mixed environments? Regulated industry? Book a 30-minute chat with our sales team — we'll map your needs to the right package or design a tailored mix.
No obligation, no jargon — a working session, not a pitch.
You leave with a package recommendation and an indicative price.
Your environment details stay confidential.
US · Headquarters
1209 Mountain Road Pl NE, Ste N Albuquerque, NM 87110, USA